Redsquid Reseller Case Study

Posted on: March 24, 2023 at 2:46 pm

Rapidly deployed, best-in-class interim connectivity for tenants arriving at a new office building in Central London.

HOW WE HELPED

“Our customer got instant, reliable connectivity in the office. The swift deployment of the solution by Cloudcell enabled our customer to get tenants into the property without delay, protecting them a massive potential loss of revenue, and positioning us extremely well with the customer. Cloudcell are highly professional, supportive, and solutions-focused, they manage expectations extremely well and ultimately are very easy to work with.”

Vipool Umaria, Commercial Manager, Redsquid

OVERVIEW

The Need

Redsquid’s client was experiencing connectivity issues at a new office building in Central London. BT fixed-line services had been promised, but after multiple delays the client was growing increasingly frustrated and, with new tenants due to arrive, simply couldn’t wait any longer. A robust, rapidly deployed temporary connection was urgently needed until ethernet went live with BT.

The solution needed to be put in over Christmas to be ready for new tenants early January.

The Solution

Cloudcell Technologies carried out a site survey at the built-up urban location and identified a robust solution that utilised a Dual Sim 5G connectivity solution to provide the customer with superior and resilient performance of 250mbps.

The location and layout of the building across 8 floors proved a particular challenge for the team, with multiple directional antennas needed to ensure a reliable connection across all areas of the building.

The solution was deployed over the Christmas period, meeting the customers challenging expectations for getting tenants in straight after the new-year and ultimately saving them a massive potential loss of revenue had they experienced any further connectivity delays.

The Benefit

The customer was delighted with the connectivity solution in the building, and as a reseller partner, we are equally as pleased with the service and support received from Cloudcell. They offer tailored, viable connectivity solutions that solve customers problems and can be implemented in a matter of weeks.